Wedding day
Wedding day
From Free
Location
Date
Tags
Description
Organiser
Venue
Voûte Virgo, 44 Boulevard Jacques Saade, 13002 Marseille
FAQ
-
I have not received my Wedding day ticket via email. What should I do?
The first thing to do is check your spam/junk filters and inboxes. Your Wedding day tickets were sent as an attachment and can be thought of as spam by some email services. Alternatively, you can always find your Wedding day tickets in your Billetto account that you can access in the browsers or the dedicated Billetto app. For more help with this, read here.
-
I wish to cancel my Wedding day ticket and receive a refund. What should I do?
The approval of refunds is entirely at the event organiser’s discretion, and you should get in contact with the event organiser to discuss what options are available to you. To get in touch with the event organiser, simply reply to your order confirmation email or use the "Contact organiser" form on the organiser's profile. For more help with this, read here.
-
I have registered on the Wedding day waiting list, what happens now?
If more tickets become available you will be notified (by email) amongst others who have joined the list. Purchasing is on a first-come first-serve basis. For more information, read here.
-
Where do I find a link to an online event?
Check your order confirmation page or order confirmation email. Usually, the organiser of the event provides the details in the order confirmation email or they might send you a follow-up email with a link to their online event. You might also want to read the event description on Billetto where an event organiser should describe how to join the Wedding day event online. For more information on this, read here.
-
What is refund protection and why would I need it?
Refund Protection provides you with the assurance that if unforeseen and unavoidable circumstances interfere with your ability to attend an event you can claim a refund. For more information on this, read here.
Wedding day
From Free